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Website Terms of Use, Privacy Policy, and Copyright – Hôtel Trail-Inn
Publisher
This website is published by:
Hôtel Trail-Inn - Natur & Sporthotel
1, Route d'Echternach
L-6550 Berdorf
LUXEMBOURG
Hosting Provider
The website is hosted by:
Wix Online Platforms Limited
1 Grant's Row,
Dublin 2 D02HX96,
Ireland
Scope of Application
These terms apply to all sales made through the website.
Protection of Personal Data
The data collected on this website can only originate from the voluntary submission of personal information. This data will not be shared with any commercial company or other organization.
In accordance with the law of August 2, 2002, concerning the protection of individuals regarding the processing of personal data, implementing Directive 95/46/EC, you have the right to access and rectify inaccurate information about you.
To exercise these rights, please contact:
Hôtel Trail-Inn - 1, Route d’Echternach - L-6550 Berdorf - Luxembourg.
Security
We use modern and reliable technologies for the transmission, processing, and storage of data.
Cancellation Policy for Your Stay
For any cancellation, cancellation fees will be charged according to your room category as well as the rate you selected.
“Non-Flexible” Prepaid Rate
This rate must be paid in full at the time of booking and is non-refundable in case of cancellation.
“Flexible” Rate
At the time of booking, a 30% deposit is required to confirm the reservation.
Free cancellation up to 48 hours before the scheduled check-in (3:00 p.m.).
If cancelled less than 48 hours before the scheduled check-in (3:00 p.m.), the 30% deposit will not be refunded.
If cancelled less than 24 hours before the scheduled check-in (3:00 p.m.), in case of no-show, or in the event of an early departure, the full amount (100%) of your reservation will be charged.
Intellectual Property – Hôtel Trail-Inn
In accordance with current international treaties and conventions on intellectual property rights, this website is protected.
It may only be viewed and printed on paper. The site and all its contents (texts, images – static and animated, graphic design) are the exclusive property of Hôtel Trail-Inn.
Electronic reproduction of any database or its content is strictly prohibited.
For any use or exploitation of this site in any form, you must first contact:
Hôtel Trail-Inn - 1, Route d’Echternach - L-6550 Berdorf - Luxembourg.
Disclaimer
Hôtel Trail-Inn disclaims all responsibility regarding links to external websites over which it has no control.
Prices and promotions shown on the site may change without notice and are subject to typographical errors.
Images used to illustrate items are non-contractual.
Hôtel Trail-Inn is not responsible for any damage to your computer system resulting from the use, browsing, or access to this site.
Hôtel Trail-Inn disclaims all liability in the event of any interruptions to the website, even temporary ones.
This website is regularly updated with news, events, and promotions. The last update date shown at the bottom of this page applies specifically to the legal notice.
Applicable Law
All clauses of these general conditions are governed by Luxembourg law, and the courts of Luxembourg shall have jurisdiction.
Acceptance of Terms by the Buyer
These general terms and the applicable rates are expressly agreed and accepted by the buyer, who acknowledges full awareness of them, and thereby waives the right to rely on any contradictory document, in particular their own general purchasing terms.
The act of purchase implies acceptance of these general terms and conditions.
By accepting these terms, you declare that you are at least 16 years old.
These terms may be modified at any time without notice.
Reporting Unlawful Behavior (Whistleblowing)
If you are aware of any legal violations related to our business activities, you can report them to the following email address: alerts@trail-inn.lu
To facilitate communication, we encourage you to leave your contact details (phone number or email address).
We assure you that your report will be treated with the utmost confidentiality.
Last updated: 08/08/2025